Judy is delivering a webinar for ASTD Atlanta in April.
If you have a plumbing problem that requires a wrench to solve, banging with a hammer (even banging really hard with a well-designed hammer) will only do so much good… and it might even make the problem worse.
Stakeholders often come to us saying that they need an elearning course or an instructor-led course; they may even dictate the duration. And they may not be receptive to our attempts at analysis or our suggestions for alternatives. As learning and performance professionals, we may also be the most familiar with “courses” as solutions, as well; but as designers, we’re responsible for becoming aware of the many kinds of interventions that may be able to address our learners’ needs.